FAQ

For one TV on a budget, the V6 Max. For the main living-room TV, the V6 Plus, our most popular model. For large screens and heavy daily use, the Elite Ultra. See our compare page or message us for a recommendation.

Shipping is free within the United States. Every order ships with tracking and most arrive within 7 to 14 business days. You get a tracking link by email as soon as it ships.

Not at the moment. We currently ship to US addresses only.

No. Connect the box to your TV with the included HDMI cable, plug in the power adapter, join your Wi-Fi and follow the on-screen steps. Most people are done in about ten minutes, and our support team can walk you through it.

The streaming box, a remote control, an HDMI cable, a power adapter and a quick start guide.

Yes. You have 30 days from delivery to request a return. See our Returns and Refunds page for the details.

Contact us with your order number. If the box is faulty we will troubleshoot with you and replace it under warranty.

All major credit and debit cards, Apple Pay and Google Pay. Checkout is encrypted and we never see or store your full card number.

Yes. We stock genuine replacement remotes for every current and recent vSeeBox model. Check the model name on the bottom of your box before ordering.